https://www.spohn.net/support en-us https://www.spohn.net/support ActiveKB NX tech@spohn.net Sat, 18 Apr 2026 08:29:02 EDT 20 https://www.spohn.net/support/questions/222/ https://www.spohn.net/support/questions/222/ See the .pdf schematic and order form attached below for all of the information, measurements, etc. you need to supply to order custom built axles for your rear end.You can email, or call our technical support department at 1-888-365-6064 with this information handy to place your order. Turn around time on custom built axles is only two business days! Spohn Performance Tue, 31 Mar 2026 19:12:38 GMT https://www.spohn.net/support/questions/5/ https://www.spohn.net/support/questions/5/ USA: Customers in the USA will see our Flat Rate Ground, FedEx, and USPS shipping options and costs when using our online instant shipping quoter and when checking out. APO and FPO shipping quotes and online ordering are available as well. The shipping quote box is available on all product pages. If you will be ordering multiple items simply add all of the items you wish to purchase to the shopping cart and then enter your ship to zip code in to the shipping quote box located in the shopping cart. USA customers can get more details and instructions by clicking here.Canada: Canadian customers will see UPS and USPS shipping options and costs when using our online instant shipping quoter and when checking out. If you will be ordering multiple items simply add all of the items you wish to purchase to the shopping cart and then enter your ship to postal code in to the shipping quote box located in the shopping cart. Canadian customers can get more details about brokerage, duty, and tax charges by clicking here. All Other International: International customers will need to create an account on our website and then add all of the items you wish to purchase to the shopping cart. You can then click on the checkout button and the FedEx and USPS shipping options and prices will be shown on the first page of the checkout before any payment details are requested. International customers can get more details and instructions by clicking here. Spohn Performance Sat, 09 May 2015 18:52:43 GMT https://www.spohn.net/support/questions/8/ https://www.spohn.net/support/questions/8/ We accept VISA, MasterCard, American Express and Discover credit and debit cards. We also accept PayPal and Cash (for in person pick ups). We do not accept personal checks. We will accept Wire Transfers with no fees on orders over $500.00. Wire transfer orders under $500.00 will be charged a $15.00 processing fee. No COD's! Spohn Performance Wed, 09 Apr 2014 16:02:34 GMT https://www.spohn.net/support/questions/355/ https://www.spohn.net/support/questions/355/ We do not offer any type of sponsorship or any type of contingency pay outs at this time. Spohn Performance Tue, 25 Feb 2014 18:17:56 GMT https://www.spohn.net/support/questions/25/ https://www.spohn.net/support/questions/25/ We do not ship COD and we do not accept mailed in personal checks. For a complete listing of the payment methods we do accept click here. Spohn Performance Tue, 27 Nov 2012 17:42:26 GMT https://www.spohn.net/support/questions/354/ https://www.spohn.net/support/questions/354/ At this time we do not offer any military discounts. Spohn Performance Thu, 19 Jul 2012 12:37:29 GMT https://www.spohn.net/support/questions/328/ https://www.spohn.net/support/questions/328/ Roll bars and roll cages can only ship via FedEx Express, and only to the United States. We must manually calculate the shipping quote in order to get an accurate ship price for you. If you would like a shipping quote on a roll bar or roll cage and accessories you will need to send us a complete list of all of the part numbers you will be ordering (for the roll bar or roll cage and any option choices as well), along with your full name and complete shipping address (not just a zip code).The easiest way to obtain the full list of part numbers for the roll bar or roll cage and any option choices you'd like is to simply add everything to the shopping cart on our website. Inside of the shopping cart all of the part numbers will be displayed. Then you can use our contact form and select "Shipping Quote Request" as the department to send us all of the above information. Spohn Performance Thu, 10 May 2012 18:37:54 GMT https://www.spohn.net/support/questions/10/ https://www.spohn.net/support/questions/10/ You can get more details on shipping carriers, charges, methods, quotes and instructions by going to http://www.spohn.net/policies/?action=shipping.For information on international shipments go to http://www.spohn.net/international. Spohn Performance Mon, 16 Jan 2012 14:37:21 GMT https://www.spohn.net/support/questions/212/ https://www.spohn.net/support/questions/212/ We sure do! Visit our Connect with Spohn page for full details.html sitemap Spohn Performance Sat, 06 Nov 2010 21:58:22 GMT https://www.spohn.net/support/questions/236/ https://www.spohn.net/support/questions/236/ We have a catalog available in print or .pdf format. Please note that we send a free print catalog with every order we ship. So if you will be ordering parts there is no need to purchase a catalog.To view and/or download the Spohn Performance catalog for free in .pdf format - click here. To view and/or download our catalog price sheet in .pdf format - click here.To order a print catalog click here. There is a $3.00 charge to cover mailing costs which is refundable upon your first order. Spohn Performance Sat, 24 Jul 2010 14:41:18 GMT https://www.spohn.net/support/questions/218/ https://www.spohn.net/support/questions/218/ If you order a Strange Engineering rear end from us and choose the option to send in your stock brake backing plates for installation on the rear end we will contact you after processing the order to provide you with the RMA# and shipping address to send them in to.Ship to:Strange Engineering, Inc8300 N Austin AveMorton Grove, IL 60053Wait to here from us before sending them so we can provide you with the RMA# to mark on the box so when Strange receives them they know which order they are for. Spohn Performance Tue, 25 May 2010 20:23:44 GMT https://www.spohn.net/support/questions/9/ https://www.spohn.net/support/questions/9/ Return Policy of Spohn Performance, Inc. No returns will be accepted after 30 days from the shipment date. We cannot accept returns on parts that have been used or installed. No returns on non-stocked or special order items. Prior authorization must be given before any return can be made. Please call 1-888-365-6064 for a return authorization number. All returns must be made within 30 days of shipment date, and must be in original packaging. A 20% re-stocking fee will apply, NO EXCEPTIONS. Returns must be accompanied with a copy of the original invoice or they will not be honored. There are no refunds on shipping and handling charges. All returns must be sent freight pre-paid (COD's will be refused). Items Damaged in Shipment: Please fully inspect all items upon receipt. All shipment damage claims must be made within 30 days of the shipment date. If you receive an item that has been damaged in shipment please contact us immediately so we can file a claim with the shipping company. When a damage claim is approved by the shipping company your product will be replaced and re-shipped to you at no charge for the replacement item(s) or the return shipping. Spohn Performance Sun, 23 May 2010 01:55:07 GMT https://www.spohn.net/support/questions/28/ https://www.spohn.net/support/questions/28/ Dealer inquiries are welcomed! If you are interested in setting up a wholesale dealer account with us please visit the Dealer Application Request Form by clicking here. Spohn Performance Mon, 03 May 2010 14:27:19 GMT https://www.spohn.net/support/questions/27/ https://www.spohn.net/support/questions/27/ Subscribe to our email newsletter for the latest Spohn Performance news, new product releases, special offers, etc. Become a fan of our Facebook page, follow us on Twitter, become our buddy on Hub Garage, subscribe to our RSS Feed and/or check in regularly on our Blog. We update all of these mediums on a continuous basis so please take advantage of our Web 2.0 tools! Spohn Performance Mon, 03 May 2010 14:24:07 GMT https://www.spohn.net/support/questions/26/ https://www.spohn.net/support/questions/26/ Our tech support, order status and general inquiries phone line is open from 8:30 AM - 4:30 PM (Eastern), Monday-Friday at 1-888-365-6064. Our order line is open 24 hours a day, 7 days a week at 1-888-265-6064. The personnel manning the order line are only able to take orders, they are not trained to answer technical and/or application questions. Spohn Performance Mon, 03 May 2010 14:21:49 GMT https://www.spohn.net/support/questions/24/ https://www.spohn.net/support/questions/24/ When placing an order the billing address must be the address that you receive your credit card bill, bank statement, etc. at. When we process your credit card, if the zip code, street address and/or CVV code do not match then we will not process your order (fraud prevention). We will gladly ship the order to a different address, but the billing address must match your card. Spohn Performance Mon, 03 May 2010 14:13:01 GMT https://www.spohn.net/support/questions/23/ https://www.spohn.net/support/questions/23/ If you provided a billing address that did not match your credit card's billing address then we voided the transaction. We probably then contacted you and got the correct information and re-processed your credit card. If you are looking at your online account and think you see two (or more) charges, you're actually seeing an authorization that was never finish processed and the second charge that was processed. This authorization will clear off of your account normally within 48 hours. If it does not clear off after 2 business days then feel free to contact us and we can look in to it. Spohn Performance Mon, 03 May 2010 14:10:10 GMT https://www.spohn.net/support/questions/22/ https://www.spohn.net/support/questions/22/ Since 1999 we have committed our efforts to the design and manufacture of chassis, suspension and drivetrain systems that deliver the highest level of quality, performance and value. To learn more about Spohn Performance click here, and go ahead and take our shop tour! Spohn Performance Mon, 03 May 2010 14:07:44 GMT https://www.spohn.net/support/questions/7/ https://www.spohn.net/support/questions/7/ USE OF THIS PRODUCT IS ACCEPTANCE OF SELLER’S DISCLAIMER OF WARRANTY! By their very nature, competition components are constantly pushed to their limits. While our components are designed to withstand intense race conditions, it is impossible to control the quality of installation or the varying conditions in which they are used. It is for this reason that absolutely no warranty or guarantee is either written or implied. Neither the seller nor the manufacturer will be liable for any loss, damage, or injury – direct or indirect – arising from the use of or inability to determine the use of any product. Before using, the user should determine the suitability of the product for its intended use, and the user shall assume all responsibility in connection therewith. Spohn Performance, Inc. makes no guarantee as to the legality for any specific class. Spohn Performance, Inc. makes no claims, nor does it intend its products to be used in street driven vehicles. Spohn Performance, Inc. reserves the right to make changes in design or add to or improve on their product without incurring any obligation to install the same on product previously manufactured. The Buyer agrees to indemnify and hold Spohn Performance, Inc. harmless from any claim, action or demand arising out of or incident to the Buyer’s installation or use of products purchased from Spohn Performance, Inc. Spohn Performance Mon, 03 May 2010 12:51:59 GMT https://www.spohn.net/support/questions/6/ https://www.spohn.net/support/questions/6/ Privacy Policy of Spohn Performance, Inc. What information do we collect? We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. What do we use your information for? Any of the information we collect from you may be used in one of the following ways: • To personalize your experience (your information helps us to better respond to your individual needs) • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) • To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. • To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the 'update this info' page. Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Terms and Conditions Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.spohn.net/policies Your Consent By using our site, you consent to our privacy policy. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on 02/21/2010 Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. Spohn Performance, Inc. 494 E Lincoln Ave Myerstown, PA 17067 USA sales@spohn.net 1-888-365-6064 or 717-866-6033 Spohn Performance Mon, 03 May 2010 12:48:56 GMT https://www.spohn.net/support/questions/4/ https://www.spohn.net/support/questions/4/ Yes, we ship worldwide! You can get more details on shipping methods, quotes and instructions on international shipments by going to http://www.spohn.net/international. Spohn Performance Mon, 03 May 2010 12:39:29 GMT