Return Policy of Spohn Performance, Inc.
No returns will be accepted after 30 days from the shipment date. We cannot accept returns on parts that have been used or installed. No returns on non-stocked or special order items. Prior authorization must be given before any return can be made. Please call 1-888-365-6064 or 717-866-6033 for a return authorization number. All returns must be made within 30 days of the shipment date, and must be in the original packaging. A 20% re-stocking fee will apply, NO EXCEPTIONS. Returns must be accompanied with a copy of the original invoice or they will not be honored. There are no refunds on shipping and handling charges. All returns must be sent freight pre-paid (COD's will be refused). We must receive your return within 30 days of issuing you a return authorization. Returns that are sent back after 30 days of receiving a return authorization will not be accepted or credited.
Items Damaged in Shipment: Please fully inspect all items upon receipt. All shipment damage claims must be made within 30 days of the shipment date. If you receive an item that has been damaged in shipment please contact us immediately so we can file a claim with the shipping company. When a damage claim is approved by the shipping company your product will be replaced and re-shipped to you at no charge for the replacement item(s) or the return shipping.