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Spohn Performance, Inc.
494 E Lincoln Ave
Myerstown, PA 17067
Operating Hours
:
Monday-Friday:
8:30 AM - 4:30 PM
(Eastern Time)
Current Time at Spohn Performance:
Contact Information
:
Sales Department Email
:
sales@spohn.net
Tech Support Email
:
tech@spohn.net
1-888-365-6064
: Toll Free line for general questions, order status, tech support and product application questions (8:30-4:30 Eastern Mon-Fri). Customers outside of the US or Canada can call 717-866-6033.
1-888-265-6064
: Toll Free order line (orders
only
).
Order line is open 24/7
!
1-888-240-4433
: Toll Free FAX Line (or 717-866-6065)
Live Support Chat
:
Note
:
We are closed for lunch from 12:00-12:30 (Eastern). Our toll free order line
1-888-265-6064
is open
24 hours a day, 7 days a week
. The operator is only able to take orders. If you have product application questions before ordering you can call toll free
1-888-365-6064
between 8:30-4:30 (Eastern) Mon-Fri, email
tech@spohn.net
with your application questions, or use our
Live Support Chat
.
Tech Support/Product Application Questions
:
All technical support and/or product application questions should be directed to our Technical Support Department. The person taking your call will be able to answer any questions you may have. You can also email our Technical Support Department at
tech@spohn.net
Toll Free Tech Line:
1-888-365-6064
(8:30 AM-4:30 PM Eastern, Mon-Fri)
Ordering
:
Order online through our Secure Server 24 hours a day, 7 days a week!
Phone orders can be placed 24/7 toll free:
1-888-265-6064
Our toll free order line is open
24 hours a day, 7 days a week
. The operator is only able to take orders. If you have product application questions before ordering you can call toll free
1-888-365-6064
between 8:30-4:30 (Eastern) Mon-Fri, or email
tech@spohn.net
with your application questions.
Order Status Inquiries
:
If you have placed an order and have a question about your order status, or any other sales related questions, send an email to
sales@spohn.net
or call toll free
1-888-365-6064
between 8:30-4:30 (Eastern) Mon-Fri.
Do
not
call the 24/7 toll free order line as they can not check status
.
Dealer Inquiries
:
Dealer inquiries are welcomed. You can fill out our online dealer application request form by
clicking here
,
call
1-888-365-6064
and ask for a dealer application, or fax your request to
1-888-240-4433
.
International Orders:
Shipments to destinations other than the USA and Canada will ship via
USPS
,
DB Schenker USA Air Freight
, or
UPS
depending on package sizing and weight.
For online shipping quotes you will need to create an
account
on our website and then add all the items you wish to purchase to your shopping cart. You can then click on the checkout button and the (USPS only) shipping options and prices will be shown on the first page of the checkout (before any payment details are requested).
Our online checkout system can only show USPS shipping options and prices. If you are not shown any USPS shipping options and prices that means that at least one of the items you are purchasing is too large and/or too heavy to ship via USPS and we will have to manually calculate the shipping using an alternative carrier. In those cases you can
email our
sales department
with the list of items you will be ordering along with your
complete
ship to address and we will email you a shipping quote. You can still place your order online and we will contact you with shipping prices for your approval
before
processing your order.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to ordering. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Customers outside of the USA or Canada can call us at
717-866-6033
.